Services
SO.IT.EM. offers a complete service to its Customers, ranging from formulation R&D to highly qualified technical assistance aimed at solving specific issues through effective and timely applicative suggestions.
SO.IT.EM. assists its Customers through consulting services, addressing each specific technical need.
Well aware of environmental concerns, SO.IT.EM. operates to high standards, updating the internal knowledge of the existing legislation upon the dangers, labeling and safety of its products.
Policy
The management of SO.IT.EM. upholds the Quality Management System according to UNI EN ISO 9001:2015 in order to achieve the following goals:
- Direct the Company’s activity towards the complete satisfaction of the Customers’ expectations;
- Provide adequate resources and training so that all employees are aware that each contribution is needed to reach the targets;
- Operate according to the existing laws, especially when it comes to the safety of workers and the conservation of the environment;
- Develop a sensitivity towards error prevention and identification of problems’ causes, in order to avoid repeating them in the future;
- Support the continuous improvement of the existing systems, checking their effectiveness over time;
- Certify the conformity of its Quality Management System to the appropriate regulation, as a confirmation of the Company’s commitment to Quality.
